Returns & Refund Policy

We want you to love what you ordered.
If you’re not satisfied, you may return eligible items within 2 days of delivery in their original packaging.

Return Process:

- Email contact@cannyhawn.co.uk with your order number.

- We’ll share the return address and steps.

- Once received and inspected, refunds are issued to your original payment method within 10–12 days.

Note: Personalized or hygiene-related pet items may not be returnable for safety reasons.